SmartCrockery.pk eCommerce Solution:
SmartCrockery.pk is a leading B2C crockery company in Pakistan, offering a diverse range of over 5,000 kitchenware products. To cater to their expanding customer base, SmartCrockery.pk partnered with Xeosol to develop a powerful, cloud-based eCommerce platform that not only supports local markets but also handles international orders.
Xeosol's solution features a fully customized CRM system designed specifically to meet the unique operational needs of SmartCrockery.pk. The system seamlessly integrates with the web portal and allows the company to manage:
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• Product Listings & Inventory
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• Promotional Campaigns
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• Customer & Vendor Management
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• Order Processing & Fulfillment
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• Ledger Management
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• Shipping Coordination, especially for cash-on-delivery transactions
Key Features:
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• Custom CRM System:
A tailor-made solution to streamline and centralize the management of product catalogs, promotions, customer relationships, vendors, and orders. -
• Local and International Reach:
While the platform is designed to target the vast local market of over 220 million people in Pakistan, it also seamlessly handles international orders, allowing SmartCrockery.pk to expand its global footprint. -
• Fast & Intuitive UI/UX:
The eCommerce portal offers a highly responsive and user-friendly interface, ensuring a smooth and enjoyable shopping experience for all customers. -
• Comprehensive Operational Support:
Xeosol continues to provide full operational support, managing IT infrastructure, marketing, sales, and customer service to keep SmartCrockery.pk’s business running smoothly.
Ongoing Support:
Since its development in 2015, Xeosol has maintained and upgraded the platform to keep up with SmartCrockery.pk’s growth. With a dedicated team providing continuous support, the solution has successfully boosted the company’s performance in both local and international markets.
SmartCrockery.pk has expressed high satisfaction with the solution, particularly appreciating the system's reliability, speed, and Xeosol’s proactive support.
